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Lindsay Groff ~ Hearing Aid Dispenser (CA) HA 7027, Owner

DOL / Workman's Compensation (New Claim Processor)

Steven Groff ~ Volunteer Office Representative

A note from the owner!

My name is Lindsay Groff, I am the proud owner of 1st Custom Digital Hearing Aid Center. But more importantly; I am a daughter, a granddaughter, a sister, a wife, a mother and a friend.

For each one of my clients I take the time to ask "What if...?" What if this was my beloved grandmother, my mom, my sibling, my husband, my child or my friend. What if this was me? What would I want? I believe it is my responsibility to evaluate what is best for my client from more than just my own perspective.

Too many offices "sell" to meet a quota or are locked into product lines due to financial partnerships. These offices start pricing high and negotiate down. They convince people that they require an expensive product that has more features than they need or technology they do not use. This practice is called "overselling."

Our goal is to provide you with Advanced Instruments at a reasonable price.

You have heard the phrase "Well you know them better than I do..."! If I am doing my job than I KNOW my clients. I know what they want. I know how they feel. I know their goals. I know how their loved ones feel. I open myself up to those perspectives to help guide my client to a decision on their terms. For me, It is not about selling the most "advanced technology" to every person, its about knowing what my client needs and wants; its about finding a cost effective solution that meets those expectations, whether the client wants the best hearing aid in the world or a simple economic solution.

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